Story of CareLine

At CareLine, we know first-hand how vital workplace safety is to a successful organization. CEO and President Paul Shelter spent 25 years working in safety and injury management at Fortune 100 companies and focused on developing strategies to better corporate Health & Safety management programs. As a consultant, his injury reduction strategies often led to 50 to 90 per cent reductions in injury-related costs and millions of hours without a recordable or lost-time injury.

Even with this level of success, Shelter recognized an opportunity to take workplace employee care to a new level. By integrating his best practices with leading-edge technology and the expertise of teletriage experts, CareLine can now to put a registered nurse in the hands of each employee with the simple touch of an app. The proprietary CareLine software enables face-to-face video triage, which allows the nurse to provide more accurate assessments and better employee care. The specially-trained Nurse Triage Team is available 24-7 and can assist in more than 170 languages, and incident reports are immediately populated in the custom company portal to facilitate reporting.

CareLine – a truly innovative end-to-end injury management solution.

Meet President & CEO


CareLine / Mitigate Injury Management CEO, President and Founder Paul Shelter has 25 years’ experience in executive level Safety & Injury Management at Fortune 100 companies, primarily in aerospace and manufacturing sectors.

Paul has also provided injury management consultation to industries across the country. His injury reduction strategies often led to 50-90% reductions in injury-related costs and millions of hours without a recordable or lost-time injury. He has been recognized for having achieved a 1st Place Global Safety Rating and prestigious “Safest Company in America” status by the National Safety Council.

Through his experience, Paul dealt with antiquated practices and serious deficiencies in workplace safety. As a result, he developed a software platform that delivers a comprehensive solution that encompasses proactive safety strategies, state of the art, responsive care and streamlined regulatory reporting: an end-to-end, injury management solution. That solution is CareLine.

Paul has founded several successful companies in the last two decades. He is a Lean Six-Sigma Black Belt and ISO 9001 & 14001 Certified Auditor. He was a U.S. Army Armor Division Captain for 15 years. Paul earned his degree in Environmental and Occupational Health from California State University / Northridge and a United States Military commission from UCLA. He is fluent in Spanish.

Paul is a dual US-Canadian citizen and Western New York native who has lived in California, China and Washington DC.

The CareLine Team

Technology and healthcare are constantly evolving. The CareLine promise is to engage top experts to continually advance the CareLine solution to ensure the best possible client care.

CareLine Advisory Team

Dr. Margaret Eberl, MD
Physician of Mobile Primary Health Care, Wound Specialist

Carol Rutenberg, MNSc, RN-BC, C-TNP
President, Telephone Triage Consulting

Brian Davidson
Special Advisor to the CEO

Richard Weinstein
Human Resources Advisor

Sean Husvar
IT Advisor